Frequently Asked Questions

A domain name is your website's address on the internet. It helps visitors find your business online and builds brand credibility. Registering your domain secures your online identity and ensures no one else can use your preferred name.

Choose a name that is short, easy to spell, and relevant to your business. Avoid hyphens and unnecessary numbers. Including a keyword related to your industry can help with search engine rankings. For Pakistani businesses, a .com or .pk extension is usually the strongest choice.

Yes. Without domain privacy, your name, email, phone number, and address are publicly visible in the WHOIS database. Domain privacy protection hides these details, shielding you from spam, unsolicited calls, and identity theft risks.

Most extensions — such as .com, .net, .org, and .pk — are open for registration by anyone. Some extensions such as .gov and .edu have eligibility requirements. If an extension is available in your cart, you meet the requirements to register it.

Shared hosting is a plan where multiple websites share the resources of a single server. It is the most affordable way to get online and is ideal for small businesses, blogs, and personal websites that do not require a large amount of server resources.

No. After you place your order, we send you your login credentials and all the information needed to get started. Our shared hosting plans come with cPanel, which makes managing your website, email, and databases straightforward. Our support team is available 24/7 if you need any help.

Shared hosting plans typically limit the number of domains or websites you can host. Unlimited hosting plans remove those restrictions, allowing you to host more websites and databases under a single account — ideal for businesses managing multiple web projects.

Yes, upgrading is quick and seamless with no downtime. You can move from a Standard plan to a Professional plan — or from shared hosting to unlimited or VPS hosting — at any time as your website grows.

Unlimited hosting removes the caps on bandwidth, databases, FTP accounts, and email addresses that standard shared plans impose. It is designed for businesses that need to host multiple websites or expect higher traffic without worrying about hitting resource limits.

All our unlimited hosting plans come with cPanel. From the cPanel dashboard you can manage databases, create email accounts, install WordPress with one click, set up FTP accounts, and much more — no command-line experience required.

The base Unlimited plan supports up to 5 domains. Upgrading to Unlimited Plus or Unlimited Pro allows you to host unlimited domain names and websites under a single account.

No. Unlimited hosting is for hosting your own websites only. If you want to sell hosting services to your own clients, our Reseller Hosting plans are the right choice — they include WHM access and white-label features designed specifically for that purpose.

Reseller hosting lets you purchase a hosting package from WebAnchor and divide its resources to sell hosting services to your own clients. You manage all client accounts through WHM while we handle the server infrastructure, security, and maintenance.

As a reseller, you are responsible for providing first-line support to your own clients. WebAnchor handles the server level — if you ever encounter a server-side issue, our technical team is available to assist you directly.

No. Our reseller hosting is fully white-label. You can brand the hosting service with your own company name and logo. Your clients will only see your brand, not WebAnchor.

Yes. Upgrading from one reseller plan to a higher tier is straightforward and takes effect as soon as payment is confirmed. There is no downtime for you or your clients during the upgrade.

WordPress hosting is an environment optimised specifically for WordPress websites. It includes one-click installation, pre-configured caching with LiteSpeed, free SSL, automatic malware scanning, and daily backups — everything you need to run a fast and secure WordPress site without technical complexity.

Yes. Our team can migrate your WordPress website to WebAnchor at no charge. We handle the transfer of your files, databases, and settings so your site goes live on our servers with zero data loss and minimal downtime.

After purchase, you receive your cPanel login details by email. From cPanel, use the one-click WordPress installer to launch your site within minutes. Our support team is available around the clock if you need guidance at any step.

No. The WordPress installer creates and configures your database automatically. You simply choose your site name and admin credentials — we handle all the technical setup in the background.

A Virtual Private Server (VPS) gives you dedicated CPU, RAM, and storage on a shared physical server. Unlike shared hosting, your resources are guaranteed and isolated from other users, giving you greater performance, root access, and the freedom to install any software you need.

With an unmanaged VPS, you are responsible for server configuration, security patches, software installation, and ongoing maintenance — root-level Linux knowledge is required. A managed VPS means WebAnchor handles all of that for you, so you can focus on your website or application without worrying about server administration.

Yes. We offer Windows VPS plans ranging from 4 GB to 32 GB RAM, with full RDP (Remote Desktop Protocol) access. Windows VPS is ideal for running Windows-based applications, remote desktops, or .NET environments.

Yes. Automated weekly backups are included with our VPS hosting plans. You can also trigger an on-demand backup at any time from your control panel for added peace of mind before making significant changes.

Dedicated server hosting gives you an entire physical server exclusively for your use. You get full access to all CPU cores, RAM, and storage with no resource sharing. This delivers the highest levels of performance, security, and customisation — suited to large-scale websites, high-traffic applications, and businesses with strict compliance requirements.

Consider a dedicated server if your website consistently uses a large amount of CPU or RAM, if you need complete control over your server environment, or if you handle sensitive data that requires maximum security and isolation. Contact our team for a free consultation.

Yes. WebAnchor is an authorised cPanel partner in Pakistan. We include free cPanel installation and initial server setup so you can manage your server through a full graphical interface without needing command-line expertise.

Yes. If you are currently on a WebAnchor VPS plan, upgrading to a dedicated server is straightforward. Our team will migrate all your data and configurations to the new server with minimal disruption to your services.

SSL (Secure Sockets Layer) is a security protocol that encrypts all data exchanged between your website and its visitors. It protects passwords, payment details, and personal information from being intercepted. An SSL certificate also displays a padlock icon in the browser address bar, which builds visitor trust and is required by Google to avoid "Not Secure" warnings.

If you are on one of our hosting plans, SSL installation is handled for you. We will notify you by email once your certificate is issued and installed. For externally purchased certificates, our support team can assist you with installation via cPanel.

For most business websites, a standard Domain Validated (DV) SSL is sufficient. If you need to display your company name in the certificate details for higher trust — such as for e-commerce or financial services — consider an Organisation Validated (OV) or Extended Validation (EV) certificate. Contact our team for a recommendation based on your specific needs.

Yes. Google has confirmed that HTTPS is a ranking signal. Websites with a valid SSL certificate rank higher than equivalent sites without one. Additionally, browsers like Chrome flag non-HTTPS websites as "Not Secure," which can significantly reduce visitor trust and click-through rates.